All products are handmade by herbalist and nutritionist Rasha Tayeh, sourced from local and imported ingredients, and packed in Preston, Melbourne.
We don't mass-produce our products. Everything is handmade in small batches therefore some slight variances may be found due to the nature of hand blending.
Our products have been prepared to promote health and wellbeing, however, they do not take into account your individual health needs. Before consuming one of our products, we recommend you consult with your healthcare service provider and obtain medical advice, particularly if you have a health condition, are pregnant, or are breastfeeding.
CAN I CHANGE AN ORDER AFTER PLACING IT?
No, after placing an order you cannot change or cancel it.
SHIPPING AND DELIVERY
Orders in stock are usually dispatched within 1-3 business days of your purchase. The time it takes to arrive depends on your location and the shipping option you choose. We recommend you allow at least 5 business days for regular post and at least 2 business days for express post from the date of dispatch. Please note these time periods are intended to be an estimate only and may be subject to change.
At this time, we only deliver our products within Australia. Delivery fees and charges include GST, where applicable, and you will be notified of any applicable fees or charges before or at the time of sale.
REFUNDS AND RETURNS
We do not provide refunds for change of mind.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please see our terms and conditions for more information on our refunds and returns policy.